FAQs

You must be a registered user to bid on items. By bidding, you are stating that you are ready and willing to purchase the items for your bid amount. If you are outbid, or your bid does not meet the reserve minimum price, you are under no obligation to purchase. But in all other cases, you are entering a contract to buy the items and to deliver payment within 48 hours of the acceptance of your bid. Your bids are final and non-retractable.

All persons who wish to bid in the auction or want to purchase material must first register by creating an account.

You must also qualify by verifying proof of funds.

YES. In order to participate in the auction and use the auction platform you must provide proof of funds either by submitting a credit card for a hold authorization for the max amount you wish to bid or by submitting a notarized letter from your bank stating the availability of funds for the max amount you wish to bid.

Once you are registered, and funds verification is approved, you will have an account on the bidding platform. Within your account, you can create your own bid lots by adding items to your bid “cart.” You can create and save multiple bid lots. Once you have the items you would like to purchase in your bid cart you can place a single dollar amount bid for the entirety of the bid lot. Submitted bids will be reviewed in order of submission. Bids will be reviewed to verify the availability of items in the bid lot. If no other bidder has placed a higher bid for the same material within the same 24-hour period, your bid will be accepted. If another bidder has placed a higher bid for the same material, we will notify you of the reason your bid was not accepted with specifics regarding which items in the bid lot are no longer available so that you may bid again and adjust your bid.

YES. Each item has a reserve minimum price. The system will calculate the totality of the items in your bid lot with each item’s respective minimum. If this minimum is not met for the items you are bidding on, the system will not accept your bid for submission. You may continue to adjust your bid amount or bid lot until your bid is accepted by the system.

ALL MATERIAL IS SOLD IN-GROUND AND AS-IS. It is your responsibility to inspect items before placing your bid. You may schedule an appointment to inspect all items before you bid and/or request photos of the items. We are available to answer any questions you may have regarding specific items and their conditions. YOU MUST MAKE AN APPOINTMENT TO INSPECT MATERIAL. NO PERSONS MAY ENTER THE NURSERY UNACCOMPANIED.

You may schedule an appointment to tag material either before or after you bid. If you tag material before you place a bid that material will be held for you unless another bidder purchases this material before your bid is accepted. If two or more bidders place a bid for the same material within a 24-hour period, the higher bid will be accepted and that bidder will have the first right to select their items – whether or not the items have been previously tagged.

Once your bid is accepted and your payment has been made in full, you will have the first right to select and tag items contained in your winning bid. If you have pre-tagged material and it is still available at the time your bid is accepted and paid, this material will be reserved for you. If you have not pre-tagged material or items you have pre-tagged are no longer available, you have five (5) days to select and tag your material. If you have not selected your material within these five (5) days we will tag and select the material for you.

You will be notified by email when your bid is either accepted or rejected. We are not responsible for errors and/or omissions of email communications due to incorrectly provided email addresses and technical issues. Disposition of all bids are available at all times on the “Placed Bids” tab under “My Account” in the bidding platform. Bids will be marked In Review, Won, or Lost.

Registration Fees. There are no fees or costs associated with signing up for or maintaining a User Account. All information that you provide in connection with this process must be accurate, complete, and current.

Transaction Fees. Each transaction, both payment by credit card, ACH, wire, cash, or check, will be assessed a transaction fee of $50 for orders under $5,000 and a transaction fee of $100 for orders over $5,000.

We will exercise reasonable care to ensure that all stock is true to name and will replace or refund the cost of any stock that proves otherwise. NO OTHER GUARANTEES OR WARRANTIES ARE EITHER EXPRESSED OR IMPLIED.